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Privacy Policy

1. Introduction

Vitalis Medical Weight Loss Clinic (website url address: https://vitalismedicalweightlossclinic.com/) appreciates your business and trust. We are a USA based company, providing services to enhance your well being. We are committed to protecting your privacy and providing a safe online experience. This Privacy Policy applies to our Practice’s website and governs our data collection and usage practices. By using this website, you consent to the data practices described in this Privacy Policy.

2. Data Collection

Data Collected

This Practice collects personally identifiable information provided by you, such as your e-mail address, name, home or work address or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites. There is also information about your computer hardware and software that is automatically collected by this website. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others. This Practice encourages you to review the privacy statements of websites you choose to link to from the website so that you can understand how those websites collect, use and share your information. This Practice is not responsible for the privacy statements or other content on any other websites.

Registration Data

If you register on our website, we store your name, phone and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time. Website administrators can also see and edit this information.

Information submitted through the contact form on our site is sent to our company email.

These submissions are kept for customer service, appointment reminders, cancellations, and marketing purposes. They are never shared with third parties.

Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

Cases for Using the Personal Data

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Customer Assistance;
  • Sending updates to our patients with important information to inform about news/changes/updates;
  • Customize the website to make your experience more personal and engaging;
  • Appointment confirmation, cancellations, reminders.
  • New service and treatment updates, offers and promotions.

Consent for Messaging

By filling out a Facebook lead form, appointment or contact form on our website, you consent to receive messages via email and SMS from us. These messages are intended to provide you with important information about your appointments and our services.

Opting In and Opting Out

You opt-in to receive messages from us when you complete our Facebook lead form, or fill out a contact form on our website. If at any time you wish to stop receiving messages from us, you can opt-out by sending a text message with STOP or UNSUBSCRIBE request. We will process your opt-out request promptly and with no additional cost to you.

3. Embedded Content

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:

Facebook

The Instagram plugin is used to display our Instagram timeline on our site. Instagram has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

Youtube

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

4. Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

5. Who Has Access To Your Data

If you are not a registered patient, there is no personal information we can retain or view regarding yourself.

If you are a new patient who requested information or an appointment your personal information can be accessed by:

  • Our system administrators.
  • Our medical staff.

 

6. Third Party Access to Your Data

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc.

7. How Long We Retain Your Data For

When you submit a request for an appointment, book an appointment or contact us via our contact form, we retain your information until you decide to remove it.

8. Security Measures

We use the SSL/HTTPS HIPPA-compliant protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

9. Your Data Rights

General Rights

If you have a submitted information on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other service-related services to you.

10. Third Party Websites

Vitalis Medical Weight Loss Clinic may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by Vitalis Medical Weight Loss Clinic, and you release us from any liability for the conduct of these third party websites.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Vitalis Medical Weight Loss Clinic bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

11. Release of Your Data for Legal Purposes

At times it may become necessary or desirable to Vitalis Medical Weight Loss Clinic, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the United States of America.

 

 

Privacy Policy